COOKIE POLICY

Sunny Shades Resort & Spa – Ontario, Canada

Last Updated: June 2024

Sunny Shades Resort & Spa (“Sunny Shades”, “we”, “us”, “our”) uses cookies and similar technologies on our website to enhance user experience, analyze website performance, and support our booking and service operations. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use, in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario privacy legislation.

By using our website, you consent to the use of cookies as described in this Cookie Policy, subject to your ability to manage cookie preferences.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They help websites function efficiently and provide information to website owners.

  • Session cookies, which expire when you close your browser; or
  • Persistent cookies, which remain on your device for a specified period or until deleted.

2. Types of Cookies We Use

2.1 Essential Cookies

Essential cookies are necessary for the website to function properly and cannot be disabled in our systems. These cookies enable core features such as:

  • Website navigation
  • Security and fraud prevention
  • Booking and form submissions
  • Session management and authentication

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors use our website by collecting information such as:

  • Pages visited
  • Time spent on the website
  • Error messages or technical issues

This information is used to improve website functionality and user experience.

2.3 Functional Cookies

Functional cookies allow the website to remember choices you make, such as:

  • Language preferences
  • Region or location
  • Saved booking preferences

2.4 Marketing and Third-Party Cookies

We may use third-party cookies to:

  • Deliver relevant advertisements or promotions
  • Measure the effectiveness of marketing campaigns
  • Integrate third-party services (e.g., maps, payment gateways, analytics tools)

Third-party cookies are governed by the privacy policies of the respective providers.

3. Laravel Session Cookies

Our website uses Laravel session cookies to maintain user sessions, manage authentication, and support interactive features such as forms and bookings. These cookies are essential for the proper functioning of the website and do not store unnecessary personal information beyond what is required for session management and security.

4. Google Maps and Embedded Content

Our website uses Google Maps embedded via iframe to display location information. Google may collect information through cookies and similar technologies when you interact with the embedded map. This may include device information, IP address, and usage data.

Google's use of data is governed by its own privacy policy and terms of service. Information collected through Google Maps may be processed on servers located outside Canada, including in the United States.

5. Cloudflare and Content Delivery Services

Our website uses Cloudflare, a content delivery network (CDN) and security service, to improve website performance, reliability, and security. Cloudflare may process technical information such as IP addresses, device information, and request data to protect against malicious activity and optimize content delivery.

Information processed by Cloudflare may be transferred to and stored on servers located outside Canada, including in the United States and other jurisdictions. Cloudflare's use of data is governed by its own privacy policy and applicable laws.

6. Personal Information and Cookies

Some cookies may collect information that constitutes personal information under Canadian privacy laws. Where this occurs, such information is handled in accordance with our Privacy Policy.

We do not use cookies to sell personal information to third parties.

7. Consent to Use Cookies

By continuing to use our website, you consent to our use of cookies as described in this Cookie Policy, unless you adjust your browser settings or cookie preferences.

Where required by law, we may request your explicit consent before placing certain cookies on your device.

8. Managing and Disabling Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to:

  • View stored cookies
  • Delete cookies
  • Block cookies from specific websites
  • Block all cookies

Please note that disabling cookies may affect the functionality and performance of our website, including booking features.

For more information about managing cookies, consult your browser's help section.

9. Third-Party Services

Our website may use third-party services such as analytics tools, payment processors, or social media integrations. These services may place their own cookies on your device.

Sunny Shades is not responsible for the cookie practices of third-party websites or services.

10. Updates to This Cookie Policy

Sunny Shades may update this Cookie Policy from time to time. Any changes will be posted on our website and will take effect from the date of publication.

11. Contact Information

Sunny Shades Resort & Spa
(Formerly Tower Manor Lodge)
5194 Tower Manor Rd,
Bewdley, ON
K0L 1E0, Canada
Email: sunnyshades.onlake@gmail.com, towerman@eagle.ca
Phone: +1 365-833-6033, +1 905-342-2078

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